Frequently Asked Questions
Everything you need to know about your SCARPA experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small restocking fee.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring your foot or comparing our measurements to a pair of shoes you already own for the most accurate fit.
Are SCARPA products covered by a warranty?
Yes, all our footwear is backed by a one-year limited warranty against manufacturing defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.